Privacy Policy

This Privacy Policy with respect to the handling of personally identifiable information ("Personal Information") submitted to or otherwise collected by Nexzoneo via this website, other website(s), mobile application(s), and/or in the course of providing its payment processing, payment security and fraud management solutions and services (collectively the "Services"). Nexzoneo will use and disclose Personal Information in accordance with the terms of this Privacy Policy.

Personal Information is information which can be used to identify an individual. We collect Personal Information any time the Services are used. The Personal Information collected includes information provided to us directly by individuals and that is provided to us by merchants or financial institutions. The collection of Personal Information described herein is necessary for use of the Services.

This information includes but is not limited to:

• Customer Name
• Contact information (such as email address, phone number, and mailing address)
• Payment information

We collect other information, such as:

• IP address and information about the device used to access the Services
• How and which Services are used
• Merchant and merchant account information, including account information we may gather from third party sources
• Information provided to us through means such as social media or when you contact us through our website

We also collect or compile other information about you (such as enrolment numbers or demographic group information) which does not identify you. We may use or share any other information with third parties for any lawful purpose.

Nexzoneo and its third-party service providers use certain tools to collect information about users browsing our website. These tools use cookies which are small text files that are stored on a user's computer hard drive. The cookies are used, among other things, to improve website performance, to provide customized viewing options, to compile statistical reports on website activity, for fraud reduction or for security purposes. We also use cookies to recognize customers or a previous visitor of our website, or to pre-populate website forms. Such information may be disclosed to third parties to provide any of the activities mentioned above on behalf of Nexzoneo.

Usage and disclosure of Personal Information varies based on a party's relationship with Nexzoneo. Nexzoneo primarily uses this information to provide the Services and related features and to:

• Facilitate the processing of payment transactions
• Respond to requests and inquiries
• Provide support services
• Send administrative information, such as changes to our terms, conditions, and policies
• Administer promotions or contests
• Facilitate social sharing functionality
• Analyze and monitor Services usage and to make improvements
• Help secure the Services, prevent fraud, and enforce our policies
• Help personalize our Services
• Communicate about other Nexzoneo services or those of our affiliates or other third parties
• To make contact, directly or through a third-party service provider, to complete a survey or questionnaire
• To communicate, directly or through a third-party service provider, about offerings, about general company news and industry trends, and to address responses to a survey or questionnaire
• Compile information for use on an aggregated and de-identified basis
• Conduct data analysis and research, audits, develop new products, identifying usage trends, determining the effectiveness of our promotional campaigns and operating and expanding our business activities
• Perform other activities with consent

We will only share Personal Information as described in this policy. Specifically, we may share Personal Information:

• As necessary to perform the Services and to complete payment transactions
• With companies and vendors that help us to operate our business by providing services such as website hosting, fraud screening, data analysis, information technology and related infrastructure provision, customer service, email delivery, auditing and other similar services
• With third parties that have contracted with Nexzoneo to perform certain functions on our behalf
• With third parties sponsors of promotions or contests where consent has been given
• To comply with law or other legal obligations such as responding to subpoenas, or other requests from public and government agencies, including laws and other legal obligations outside a party's country of residence
• To protect our rights, operations or property, or that of our users
• To investigate, prevent, or take action regarding potential or suspected illegal activities, fraud, threats to the personal safety of any person, or violations of the Service's terms and conditions
• With other companies that control, are controlled by, or are under common control with Nexzoneo that support the provision of Transaction Services or relationship with a party. This includes its subsidiaries and parent companies
• With a purchaser of all or a unit of Nexzoneo (or the majority of Nexzoneo or its unit's assets), a merger, acquisition, or internal reorganization of Nexzoneo or a unit of Nexzoneo
• With consent

Users can choose not to provide us Personal Information when you use our website(s) or mobile application(s). However, if the information request is not identified as optional and a user chooses to not provide required Personal Information, then the user may not be able to use the features of the website or mobile application.

Users can opt out of receiving promotional email from Nexzoneo by following the unsubscribe link in those email messages.

Users can configure their browser to reject cookies, or to notify when a cookie is set. However, if you reject cookies, the Services may not operate properly.

Nexzoneo may be contacted at the email address at the bottom of this policy to request access to or that we update, or correct the Personal Information collected by our Services. Please note, that consistent with local law, Nexzoneo may retain Personal Information for auditing purposes, to troubleshoot problems, assist with investigations, enforce our policies or comply with legal requirements.

Please note that we are not responsible for permitting the review, or the updating or deleting Personal Information provided to a third party, including any mobile application, social media platform, or wireless service provider.

Nexzoneo is not responsible for the collection, usage and disclosure policies and practices (including the data security practices) of other organizations, including any Personal Information disclosed to other organizations through or in connection with the Services.

The inclusion of a link on the website does not imply endorsement of the linked site or service by Nexzoneo.

We may change this privacy policy at any time by posting an updated privacy policy.

We will retain Personal Information for the period necessary to fulfil the purposes outlined in this policy unless a longer retention period is required or permitted by applicable law or regulation.

The Services are not directed to individuals under the age of eighteen (18), and we request that these individuals do not provide Personal Information through the Services.

If you have questions or comments about our privacy practices, or if you want to correct your Information that is stored on Nexzoneo's systems, please submit your request via email to:

Subject to our ability to verify your request, Nexzoneo will correct the information as soon as possible upon receipt of your request.